Privacy Policy

ClinicianCore is a platform owned and operated by Healthcare Provider Network, Inc. 

ClinicianCore Privacy Policy for Providers and Clinical Teams 

ClinicianCore is committed to protecting the privacy and security of patient information and clinical communications. This Privacy Policy outlines how we collect, use, and safeguard data shared through our platform by licensed clinicians, care team members, and authorized healthcare stakeholders.

1. HIPAA Compliance & Data Protection

• ClinicianCore is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws.
• All Protected Health Information (PHI) is encrypted in transit and at rest.
• We implement administrative, technical, and physical safeguards to protect data integrity and confidentiality.

2. Information We Collect

• Clinical messages, notes, attachments, and metadata shared through the Platform.
• User account details, including name, role, organization, and contact information.
• Device and usage data for security monitoring and performance optimization.
• We may use session cookies or analytics to enhance site usability. These do not collect PHI and can be managed through browser settings.

3. How We Use Your Information

• To facilitate secure clinical communication and collaboration.
• To maintain platform reliability, troubleshoot issues, and improve user experience.
• To comply with legal obligations and respond to authorized requests.

4. What We Do Not Do

• We do not sell, rent, or monetize your data. 

• We do not share PHI with third parties without explicit consent or legal requirement. 
• We do not use clinical content for advertising or marketing purposes. 

5. Data Retention & Access

• Clinical data is retained in accordance with our data retention policy and applicable laws. 

• Users may request access to their communication history or account information. 
• Upon termination, data may be archived or deleted based on organizational agreements. 

6. Security Measures

• Multi-factor authentication (MFA) and role-based access controls are enforced. 

• Regular audits and vulnerability assessments are conducted. 

• Incident response protocols are in place for breach detection and mitigation. 

7. SMS Data Handling

If you opt in to receive text messages, your phone number and related preferences are stored securely and used only for transactional purposes such as authentication and alerts. You may opt out at any time by replying STOP to any message. 

8. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services after changes indicates acceptance of the revised policy.